Successful implementation of automation requires thorough preparation, early supplier engagement, phased go-live and hands-on training. This article shares essential advice for a smooth transition to automated systems, including insight from Mikko Kumpulainen, Sales Manager at Cimcorp.
Training and preparation are crucial
Two of the most critical elements of successful implementation of an automated system are thorough preparation and training. According to Mikko Kumpulainen, a lack of preparation can derail even the most promising projects. “To ensure smooth implementation, training to understand the automation is essential,” he says.
Without adequate preparation, expectations on the operational side will not match the reality when the system is put to use.
The importance of early supplier engagement
Engaging suppliers early is also crucial. “Customers need to contact companies in their supply chain well in advance of starting the implementation, so they agree on things ahead of integration,” Mikko explains. Early engagement helps mitigate potential problems with products and processes.
Managing the transition from manual to automated systems
Transitioning from a manual system to an automated one requires careful management, especially regarding how goods are handled. Mikko points out that while manual systems allow for more flexibility in handling goods, automation imposes strict constraints.
With a manual warehouse, it doesn’t matter what kind of goods come in, because the operator can sort and adjust them as desired. But with automation, there are precise restrictions.
These controls are necessary to ensure high quality for the end customer and need to be communicated and managed effectively to ensure a smooth transition.
Implementing automation step-by-step versus full-scale launch
Mikko Kumpulainen, Sales Manager at Cimcorp
A phased approach to implementation can help manage the complexities and reduce the risk of disruption. Mikko suggests an approach where all products are introduced at once from the beginning, but number of stores gradually. This way, any potential issues related to the products can be addressed right from the start, rather than a couple of years later. With a smaller number of stores, the volume is manageable, making the ramp-up process smoother.
Usually, we don’t start operations with all the products at once. Instead, we take a store and gradually implement more and more products. If you start with the full product range at the same time, it’s painful, but all the problems come one after another.
By addressing stores incrementally, teams can fix problems as they arise without overwhelming the system.
Hands-on training is key
Hands-on training is essential for effective use of new systems. “We aim for hands-on training when we start implementing and integrating. Higher-level operators get involved early,” Mikko stresses. This approach reduces anxiety and improves response times.
By following these principles, organizations can not only meet but exceed their expectations, achieving greater efficiency and productivity in their operations.
