System Support Engineer, Willich, Germany

Are you ready to elevate your technical support career? Join our dedicated German team in Willich and help us deliver innovative automation solutions that keep our customers’ systems running smoothly.

At Cimcorp, we’re passionate about making material flows intelligent and effortless. As a System Support Engineer, you’ll play a key role in ensuring customer satisfaction by solving challenging support cases, developing technical solutions, and collaborating with skilled colleagues across borders.

Your role

Your role and responsibilities will be shaped by your skills and experience, from deep-diving into complex customer cases to taking ownership of technical solutions. You’ll work closely with both internal and external stakeholders, participate in daily support routines, and be part of our on-call duty rotation.

What you’ll need to succeed

• A Bachelor’s degree (or equivalent) in IT, software development, or automation engineering
• 2–3 years of experience in automation, IT, or software development projects and products
• Excellent cooperation and communication skills
• Strong service mindset and experience in customer support services
• Fluency in German and English (additional languages such as Spanish, Italian, or French are a plus)

We also value

• Competence in IT networks and components, Linux OS, database or Java programming
• Knowledge of Bosch Rexroth Drives/PLC, Siemens S7 TIA Portal, or Allen Bradley Control Logix
• A proactive, can-do attitude and curiosity for continuous learning

Why join us?

At Cimcorp, you’ll be part of an innovative and energetic support team, working on international projects that both challenge and grow your skills. You’ll collaborate with passionate colleagues and contribute to transformative solutions for a global customer base.

We care about your well-being, enjoy benefits such as company health insurance, pension contribution, BusinessBike, and much more.

Work setup

This position is based at our Willich office near Düsseldorf and offers a flexible hybrid work model combining office and remote work. A significant part of your role involves solving customer cases and supporting our Help Desk operations. Flexibility and readiness for on-call duties are essential.

Ready to apply?

Submit your CV and application as soon as possible, but no later than November 30, 2025 to admin_de@cimcorp.com.