Under the supervision of the Director of Projects, the Mechanical Specialist is responsible for providing overall support to Project Managers with all aspects of current projects as assigned to the department.

This includes communicating with current and potential customers to address and analyze needs as they arise. This position will be responsible for assisting with all elements and phases of robotic automation projects including areas such as problem solving, conflict resolution, schedule adherence, cost tracking, change orders, documentation and customer liaison. Travel to customer sites will be required to participate in project meetings during project start-up, installations, or project wrap up.

Details of duties:

  • Responsible to assist with assigned projects in accordance with applicable Cimcorp project management processes.
  • Under the direction of Project Managers, this position is responsible for the promotion and follow up of all potential revenue generating opportunities brought to your attention while interacting with our customers.
  • Under the direction of the Project Managers, this position is responsible for the timely response to all customer concerns, inquiries, and delivery of technical assistance when necessary.
  • Participate in project management, implementation, and kick-off meetings to obtain information on the full scope of assigned projects.
  • Brainstorm and develop solutions that meet customer needs.
  • Assist Project Managers with customer site visits to verify, clarify, and obtain all project information.
  • Responsible for participating and documenting “Post Mortem” meetings.
  • Ensure all Cimcorp health and safety policies, procedures, and responsibilities under the OHSA, are followed during all work activities both at the installation site, and at Cimcorp Automation.
  • Promote and ensure all Cimcorp quality policies and procedures are followed at all times.
  • Participate on work group team projects and/or corporate related activities as assigned.
  • Perform other related duties as assigned.

Skill/knowledge requirements:

  • Experience in a customer service environment dealing with customers to resolve problems.
  • Ability to work under pressure in a multi-disciplined environment.
  • Demonstrated ability to work independently and as part of multi-functional team.
  • Excellent interpersonal and communication skills; ability to deal courteously and effectively with all levels of staff, the public, customers, partners, and any other potential stakeholders.
  • Problem-solving skills, and demonstrated ability to exercise good judgment when handling confidential/sensitive information and communicating with customers regarding controversial matters.
  • Effective organizational, time management, and multi-tasking skills, with ability to prioritize work to meet the customer’s deadlines without compromising service.
  • Proficiency in Microsoft Word, Excel, Outlook, Project, and AutoCAD.
  • Spoken/written knowledge of additional languages an asset

Qualifications/certifications:

  • Post-secondary diploma or degree specializing in Mechatronics, engineering/mechanical, or equivalent combination of education and experience.
  • Two(2) or more years’ experience working in an industrial/engineering/automation industry.

Travel requirements

  • Travel is required for this position up to 30%.

Application

Qualified candidates are welcome to send their resume

Cimcorp welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.