Project Coordinator

May 05, 2017
Cimcorp North America

Cimcorp is looking for a highly motivated individual to join our Customer Support Department as a Project Coordinator.

The Project Coordinator is responsible for overseeing all aspects of current projects as assigned to the Customer Support department, acting as an overall project manager and customer liaison. This includes communicating with current and potential customers to address and analyze needs as they arise. This position will be responsible for all elements and phases of robotic automation projects including areas such as problem solving, conflict resolution, schedule adherence, cost tracking, change orders, documentation and customer liaison. In this leadership role, the Project Coordinator will work with highly skilled mechanical, electrical, and software professionals to ensure that projects are completed on time and on budget to the highest levels of safety and quality. Travel to customer sites may be required to conduct project meetings during project start-up, installations, or project wrap up.

In addition, this position is responsible to:

  • Manage assigned Customer Support projects in accordance with applicable Cimcorp project management processes. This includes securing projects, schedule development and adherence, cost tracking, change orders, documentation and customer liaison.
  • Promote and follow up on all potential revenue generating opportunities brought to your attention while interacting with our customers·
  • Provide timely responses to all customer concerns, inquiries, and delivery of technical assistance when necessary·
  • Consult with clients to develop and sell solution proposals that meet the needs of the customer.
  • Conduct customer site visits to verify,clarify, and obtain all project information·
  • Establish and prioritize project specifications as well as develop detailed and up to date general assembly drawing·
  • Sign off on employee travel documents, expense reports, and other requests as directed by the Manager, Customer Support·
  • Arrange/lead/document “Post Mortem” meetings·


The ideal candidate will have the following qualifications:

  • Post-secondary diploma or degree specializing in Engineering/Mechatronics, Mechanics, or equivalent combination of education and experience.
  • Experience in a Customer service environment dealing with clients to resolve problems.
  • Knowledge of mechanical and electrical engineering practices.
  • Experience working in a project based engineering industry.
  • Ability to work under pressure in a multi-disciplined environment.
  • Ability and willingness to travel
  • Excellent interpersonal and communication skills; ability to deal courteously and effectively with all levels of staff, and any other potential stakeholders.
  • A passion for automation tied with a positive attitude and willingness to learn.

Qualified candidates are welcome to send their resume to:

quote reference #17-06 by May 19, 2017.

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